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ViVi E-Bike Recall

Name of Product:

36-volt lithium-ion batteries used with VIVI E-bikes

Hazard:

The recalled lithium-ion batteries can overheat, posing fire and burn hazards.

Remedy:
Replace
Recall Date:

July 17, 2025

Units:

About 24,000

Description:

This recall involves 36-volt lithium-ion rechargeable batteries included with certain “VIVI” brand e-bikes. E-bike model information can be found on a consumer’s sales order documentation and on certain bicycle frames. Battery model information is located on the battery itself. “VIVI is printed on the bicycle downtube.

The following e-bike model numbers and battery model numbers are included in this recall:

Affected E-Bike Model Number Recalled Battery Model Number
C26 WT0261, 36V-8AH-288WH, ZBL-36V8AH ZK, SKD015, EB3608C0B
MT20 WT0261, SKD014, ZBL-36V10.4Ah LH
Z3 TCRFD111005YY
M026SH 36V-8Ah-288Wh, ZBL-36V8Ah288Wh, ZBL-36V8Ah288Wh ZK, EB360817E, SKD036008016A
H6 EB3610D0B, ZBL-36V10Ah, SKD011, 36V-10.4AH-374.4Wh, SKD036010003A
H7 EB3610C5B, 36V-10.4AH-374.4Wh
MT26H ZBL-36V8Ah ZK
26LGB EB360808L, 36V-8AH-300WH, 36V-8AH-288WH, WT0260, SKD036008009A, ZBL-36V8AH,  ZBL-36V8AH ZK, ZBL10SP36V8AH
M026TGB EB360808L, 36V-8AH-300WH, 36V-8AH-288WH, WT0260, SKD036008009A, ZBL-36V8AH,  ZBL-36V8AH ZK, ZBL10SP36V8AH
MT26G EB360808L, 36V-8AH-300WH, 36V-8AH-288WH, WT0260, SKD036008009A, ZBL-36V8AH,  ZBL-36V8AH ZK, ZBL10SP36V8AH
FM20 WT0289, EB3608B2S, 36V-8AH-288WH
F20 36V-8AH-288WH, EB3608B4S
S3 TCRFD021004006, TCRFD031004006, TTTT07F01, TCRFD181004JB, TCRFD011004JB, TC-TT011005B
Z1 TT09F01
Z2 TT09F01

 

Remedy:

Consumers should immediately stop using e-bikes with the recalled lithium-ion batteries and contact VIVI to receive a free replacement battery and battery charger. Consumers must dispose of the recalled battery at a household hazardous waste (HHW) collection center or follow the instructions of their municipality and confirm that this was done by sending an email to vivirecall@163.com.

Note: Do not throw the recalled lithium-ion battery in the trash, in the general recycling stream (e.g., street-level or curbside recycling bins), or in used battery recycling boxes found at various retail and home improvement stores. Recalled lithium-ion batteries must be disposed of differently than other batteries, because they present a greater risk of fire. Your municipal HHW collection center may accept this recalled lithium-ion battery or device for disposal. Before taking your battery or device to an HHW collection center, contact it ahead of time and ask whether it accepts recalled lithium-ion batteries. If it doesn’t, contact your municipality for further guidance. 

Incidents/Injuries:

VIVI is aware of 14 reports of incidents of batteries overheating, including three reports of fires. No injuries reported.

Sold At:

Bikes with the recalled batteries were sold online at amazon.com, walmart.com, ebay.com, viviebikes.com, wish.com, sears.com, wayfair.com and aliexpress.com from December 2020 through November 2023 for between $365 and $950.

Manufacturer(s):

Guangzhou Plenty Bicycle Co., Ltd., of China

Distributor(s):

Shenzhen Binxin Household Co., Ltd., d/b/a VIVI E-bikes, of China

Manufactured In:
China
Recall number:

25-391

Note: Individual Commissioners may have statements related to this topic. Please visit http://www.cpsc.gov/commissioners to search for statements related to this or other topics.

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